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Contact Us

For your convenience, we have listed our physical and P.O. Box addresses.
Please all correspondence correspondence to our P.O. Box for the most efficient response.

Physical Address
102 Perlwood St.
Ste. B6
Orlando, FL 32806

P.O. Box
P.O. Box 568395
Orlando, FL 32856-8395



We take our customer care very seriously. While our aim is to make our website easy to understand and navigate, we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email | Telephone | Fax

For product information or sales: sales@ponyrparts.com
For technical support: tech@ponyrparts.com

We will respond to you within 24 hours, during regular business hours (And even on non-business hours most of the time). All email correspondence is completely confidential. Customers may also use our telephone support number to contact a service representative during regular business hours:

Telephone: 407-297-3553
Fax: 407-297-3553

Monday through Friday 9:30am to 4:30pm (EST)

Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.


Lastly, you may fill out the form below if you would like to reach by email.


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